51, Report:
#1042551
Posted Date:
Apr 22 2013
Consumer Cellular Rip off by disconnecting service and overcharging for minutes not used Internet
Have been with consumer cellular for about 3 years. In the last 2 months or so, have had some minutes over, which I have paid in full. They disconnected my service as of yesterday because of overage usage. called them today and they want a good faith payment of $161.00 until my m...
Entity
Categories: Liars
52, Report:
#982390
Posted Date:
Dec 15 2012
Consumer Cellular Punished for someone else problem Portland, Oregon
Be care of Consumer Cellular policies you do know, until you have a problem. I ordered a replacement phone for my mother. All went well. They charged me for the phone I requested. 5 hours or so. A rep for the billing department informed me that they could not send me my phone order....
Entity
Categories: Consumer Services
53, Report:
#973242
Posted Date:
Nov 25 2012
Consumer Cellular Ripped me off for $80.00 Tigard, Oregon
Beware of this company. They are extremely nice to you if you remain a customer. If you switch to
a different service they will slap a bunch of petty charges on you. To have their service you must
pre-pay for service. So knowing this, I found it i...
Entity
Categories: Cellular Phone Companies
54, Report:
#926847
Posted Date:
Aug 14 2012
Consumer Cellular offers cell service adds unused minutes to exceed max to gouge customers @ .25 per minute Portland , Oregon
As a truck driver 80 to 90% of my cell phone calls are company related and fall within my companys cell phone use policy. I contracted with Consumer Cellular because they offered a cell phone calling service only at a reasonable price.
However, after a few months I noticed tha...
Entity
Categories: Cellular Phone Companies
55, Report:
#920588
Posted Date:
Aug 01 2012
Consumer Cellular Conveyed misleading and/or false information regarding service offering and capabilities Portland, Oregon
Consumer Cellular gave me their subscriber, misleading and/or false information regarding their service offering and their functionality.
To begin, at first, I found the customer service reps to be very helpful and seasoned when it came to porting and activation of service...
Entity
Categories: Cellular Phone Companies
56, Report:
#855776
Posted Date:
Mar 19 2012
CONSUMER CELLULAR LIE TO ME AND LIE TO ME Internet
We were told by consumer cellular , they were inexpensive , and we would have , quality service . We were told we could raise our number allotment of time at any point we wished to do so. They do not tell you , you can not have no more than 2, 400 minutes no matter what, that i...
Entity
Categories: Cellular Phone Companies
57, Report:
#849894
Posted Date:
Mar 07 2012
Consumer Cellular Customer Service is deplorable..unauthorized charges to debit card Portland, Oregon
Customer service at this company is deplorable!
I ordered a phone from them last month. Checked to insure I could port my old cell number on their site which said I was good. Received my phone 5 -6 days later and tried to activate sim card and then found that the number...
Entity
Categories: Cellular Phone Companies
58, Report:
#825757
Posted Date:
Jan 20 2012
Consumer Cellular Consistent Bad Reception in Mid-Manhattan Portland Oregon
Consumer Cellular: Alluring ads, three different phones, three activation fees, and many unresolved complaints later, I've left this company.
It cost me ~ $150 (NOT including service) to finally realize that probably their carrier--AT&T--ensure...
Entity
Categories: Cellular Phone Companies
59, Report:
#726859
Posted Date:
Oct 15 2011
CITIBANK is illegally ruining my credit Dallas, Texas
Yesterday, I attempted to get a new cell phone from Consumer Cellular. It was denied due to a negative credit report from Equifax. So I checked my credit report at Equifax. The only negative thing on my record was from a CITIBANK account I closed more than 6 years ago. I had the CIT...
Entity
Categories: Credit & Debt Services
60, Report:
#753833
Posted Date:
Jul 16 2011
Consumer Cellular Overbilling internet
Consumer Cellular has tried to double-bill me twice. The first time they sent a second invoice for a bill that I'd already paid. The second time they said they didn't get my check. When I called the bank I found that Consumer Cellular had cashed it. Now they ...
Entity
Categories: Cellular Phone Companies
61, Report:
#727046
Posted Date:
Jul 09 2011
Consumer Cellular Denied Service t, Internet
I applied to Consumer Cellular for cell phoe service. When I got to supplying my Social Security Number, it said they couldn't identify me. After a few tries like that it then denied me service based on a bad credit report from Equifax. I checked with Equifax and there is nothing wr...
Entity
Categories: Cellular Phone Companies
62, Report:
#672508
Posted Date:
Dec 17 2010
Consumer Cellular Sent phones with numbers with wrong area code, refused to change, said we had to pay full price for new phones and service if we wanted area codes that match where we live.. Internet
We paid for two cell phones from Consumer Cellular. After paying, they tell you in your confirmation e-mail that you'll find out your new phone number once your phones arrive in the mail.
Our phones arrived with Wisconsin area codes. We live in Southern California.
...
Entity
Categories: Cellular Phone Companies
63, Report:
#662705
Posted Date:
Nov 17 2010
consumer cellular liars and thieves tigard, Oregon
I never really had any problems with this company until I switched providers to an unlimited calling plan with another company. On the last billing cycle with consumer cellular I went over by about $20 although I paid somewhere around $40 extra so that they would release my phone # ...
Entity
Categories: Cellular Phone Companies
64, Report:
#634093
Posted Date:
Aug 23 2010
Consumer Cellular cell phone scamming by the minutes tigard, Oregon
I am a victim of cell phone fraud. I get 30 phone calls on my cell phone consecutively and the caller says that i called them. The purpose of this scam is that i pay by the minute plan. I bought my cell phone from Consumer Cellular and the phone that i bought you can not id the # un...
Entity
Categories: Liars
65, Report:
#622835
Posted Date:
Aug 16 2010
Consumer Cellular Beware of Consumer Cellular Tigard, Oregon
I initiated cellular service with Consumer Cellular. On 7-9-2010 I received two Motorola EM330 cell phones. On 7-12 one phone locked up. Upon advice, I removed the battery to reboot the phone. When doing so, the battery door latch became disengaged from the phone body. I then advise...
Entity
Categories: Cellular Phone Companies
66, Report:
#626621
Posted Date:
Jul 26 2010
Consumer Cellular False advertising, sleazy communications Tigard, Oregon
Company offers 45 day money back risk free guarantee, I signed up for the service on July 7, 2010, 250 any time minutes for $20.00 / month and a 100 message text messaging package. Bought a $40.00 Samsung telephone and paid $35.00 for the activation fee.Immediately upon receiving th...
Entity
Categories: Cellular Phone Companies
67, Report:
#581267
Posted Date:
Mar 15 2010
Consumer Cellular continued to bill me after I cancelled, added bogus charges, refused to correct and send final bill Easton, Pennsylvania
I called to get a new number with a different area code, which they said was no problem, they would send a new sim card. The new sim card came with the same old area code, not the new one requested. I already had another phone with unlimited talk, text & web for less than $50. C...
Entity
Categories: Cellular Phone Companies
70, Report:
#431354
Posted Date:
Jan 24 2010
Consumer Cellular Cell Phone Bill Portland Oregon,
I paid on my cell phone bill, then my service was turned off for non-payment. The company refused my emails and ignored my letters sent.
Cent
Garden City, MichiganU.S.A.
Entity
Categories: Cellular Phone Companies
71, Report:
#465856
Posted Date:
Jun 29 2009
Consumer Cellular Charged my account for minutes never used, Portland, Oregon
A couple of months ago after researching cellular phone companies, I select Consumer Cellular as having the plan most suitable for me. I am an older person with very poor hearing and only use a phone when I absolutely have to. More often then not I give up as I can't hear the person...
Entity
Categories: Cellular Phone Companies
72, Report:
#253521
Posted Date:
Jun 10 2007
Consumer Cellular Ripoff !00% satisfaction NOT guaranteed Portland Oregon
Consumer Cellular cost me $120.00 for 4 days of cell phone use. They charge twice the minutes for calls used within their service. They don't disclose this up front. When I make a 10 minute call to my wife's cell phone, it costs me 20 minutes. And just forget about their ALL Hap...
Entity
Categories: Cellular Phone Companies
73, Report:
#2381
Posted Date:
Jun 04 2000
Sprint PCS consumer cellular phone nightmare
Sprint PCS
http://www.sprintpcs.com
I got a cell phone in July. I was told for signing on I would get 500 extra minutes (anytime minutes) to use over the next two months. My first bill was higher than expected, but I paid it assuming that it included one time sign on fees. Th...
Entity
Categories: Cellular Phone Companies